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01.
1. How long will it take to get a reply after we send you an inquiry?
We will reply within 12 hours of receiving your inquiry on weekdays.
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02.
2. Are you a direct manufacturer or a trading company?
We have two manufacturing plants and one processing plant, and we also have our own international trading department. We manufacture and sell our own products.
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03.
3. What products can you provide?
We mainly produce garden tools such as lawnmowers and chainsaws, as well as complete machines and accessories.
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04.
4. What are the main application areas of your products?
Our products cover almost all application areas in the equipment manufacturing and machinery manufacturing industries, mainly including agricultural machinery, shipbuilding, power accessories, electromechanical products, and hardware tools.
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05.
5. Can you make customized products?
Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
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06.
6. Do you produce standard parts?
Yes, besides customized products, we also offer a range of accessories primarily used in machinery, including ignition coils, flywheels, work heads, trimming ropes, trimming heads, garden tool accessories, and more.
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7. What is your company's production capacity?
We have 12 new, energy-efficient, and environmentally friendly machine production lines, including one fully automated assembly line and four testing lines, with an annual production capacity of 1,000,000 complete machines.
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8. How many employees does your company have, and how many are technical personnel?
Our company currently has over 150 employees, including more than 10 professional technicians and more than 5 engineers.
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9. How does your company guarantee product quality?
Firstly, we conduct corresponding inspections after each process. For the final product, we perform 100% inspection according to customer requirements and international standards.
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10. What are the payment terms?
When providing a quote, we will confirm the transaction method with you: FOB, CIF, CNF, or other methods. For mass production, we generally require a 30% prepayment, with the balance due upon presentation of the bill of lading. Our payment method is mostly T/T, but L/C is also acceptable.
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11. How are goods shipped to customers?
We usually ship by sea, as we are located in Zhejiang, making sea freight very convenient. Of course, if the customer's shipment is urgent, we can also ship by air; Ningbo Airport and Shanghai International Airport are both very close to us.
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12. Where are your goods mainly exported to?
Our products are mainly exported to South America, Southeast Asia, Central Asia, Africa, Europe, the Middle East, and Asia.
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